Santexpat becomes careXpat
Medical teleconsultations abroad
Teleconsultations and prescriptions

Medical teleconsultations abroad

A French-speaking doctor, available 24/7

Speak to a doctor by video or phone, get a prescription or a second opinion, wherever you live.

Services in this category

Go directly to the right service

Four services provided by our partners, included in your careXpat plan: you will be redirected to the partner's platform.

Medical teleconsultationsRemote doctor · 24/7Medical teleconsultationsA French-speaking doctor by video or phone, and a recognised prescription, anywhere, at any time.Access Appointment bookingThe right practitioner, near youAppointment bookingFind a practitioner, often French-speaking, and book your consultation in a few clicks.DoctolibAccess Appointments in the United KingdomUnited Kingdom · private healthcare accessAppointments in the United KingdomAvoid NHS waiting times: we find the right practitioner and arrange your appointment.MeditSimpleAccess Second medical opinionSpecialists · FranceSecond medical opinionHave a local diagnosis reviewed by French specialists, in complete confidentiality.Deuxième AvisAccess
Healthcare far from home

Accessing healthcare abroad can be a challenge

Finding a French-speaking doctor, securing an appointment, anticipating the cost of a local consultation: for an expatriate, even a minor health concern can quickly become a source of anxiety.

Accessing healthcare abroad can be a challenge
  • Finding a French-speaking doctor

    Finding a French-speaking doctor

    In most countries, finding a practitioner who speaks your language can be a considerable challenge.

  • The language barrier

    The language barrier

    Describing symptoms and understanding a diagnosis in a foreign language can be stressful when your health is at stake.

  • Slow and difficult access to care

    Slow and difficult access to care

    Days, sometimes weeks, waiting for an appointment when the local healthcare system is already overstretched.

  • High, unpredictable costs

    High, unpredictable costs

    A local consultation can be expensive, with little clarity about what will actually be covered.

  • Time differences and night-time emergencies

    Time differences and night-time emergencies

    A child with a fever at 3am on the other side of the world: who can you turn to for urgent help?

The service

What is a teleconsultation abroad?

A video or telephone consultation with a French-speaking doctor registered with the French Medical Council, available 24/7 wherever you are. In a few minutes, you can obtain advice, a recognised prescription or a second medical opinion.

  • A French-speaking doctor, 24/7
  • A recognised prescription sent by email
  • A second medical opinion on a diagnosis made locally
  • Doctors registered with the French Medical Council, confidential conversations
What is a teleconsultation abroad?
Who it is for

Designed for every life on the move

Long-term expatriates

Long-term expatriates

For chronic condition follow-up or prompt advice when you have no local GP.

Long-term expatriates
Families

Families

A fever at night, a concern about a child: a doctor within reach, without visiting the emergency department.

Families
Students

Students

Far from home and the system they know, access to consultations without excessive costs.

Students
Digital nomads and travellers

Digital nomads and travellers

From country to country, a doctor who follows you everywhere, across time zones.

Digital nomads and travellers
Included in your insurance

Included in your plan at no extra cost

Teleconsultations are included in our international health plans: unlimited access worldwide, at no extra cost. Most situations can be resolved without leaving home.

  • Included in your cover, with no hidden fees
  • Unlimited access worldwide
  • Doctors registered with the French Medical Council, confidential data
Included in your plan at no extra cost
Unsure?

Speak to an expert who understands your situation

Our advisers take the time to understand your plans and guide you towards the right policy, without jargon or pressure.

French-speaking advisers Personalised support No obligation
Request a callback
Smiling expatriate woman abroad
careXpat is by your side

Frequently asked questions

How can I consult a doctor from abroad?
Describe your situation on the app or website and a French-speaking doctor will call you back promptly, by video or phone. No travel and no language barrier.
Can I get a prescription through a teleconsultation abroad?
Yes. When appropriate, the doctor issues a recognised prescription and sends it by email. Its validity then depends on the regulations of the country you are in.
Does my expat insurance reimburse teleconsultations?
In most of our plans, yes: teleconsultations are covered at no extra cost, with no limit on the number of consultations. The exact reimbursement level depends on your plan, which an adviser can confirm.
How can I consult a doctor without speaking the local language?
That is precisely what the service is for: you speak with a French-speaking doctor who understands your situation and explains everything in your language, avoiding misunderstandings about your health.
Are teleconsultations suitable for digital nomads and long-term stays?
Absolutely. The service follows you from country to country, 24/7, which is convenient when you regularly change time zones or destinations.
Are the doctors licensed?
Yes. Our partners' doctors are qualified and registered with the French Medical Council. Your conversations remain strictly confidential.